Vylo

Why is a transaction missing?

Check the month and filters, then the bank’s posting and sync status.

A purchase may be in another month, hidden by a filter, or still waiting for the bank to send it.

Has it posted at the bank?

If it’s pending, give it time to finish processing. Some banks only provide the posted version. Check Accounts for a reconnect warning or a delayed sync.

If a posted purchase is still missing after another day, email hi@myvylo.com with the bank name, merchant, approximate date, and last-sync status. One example is enough to start.

Avoid adding a manual copy while an import is still running; it may count twice when the bank sends the purchase.