Household members are included in one subscription. The billing owner can manage renewal and payment details; other members may only see the plan’s status.
Why can’t I see a cancel or card-edit button?
Check Settings → Billing. It tells you whether the household owner or Apple manages the subscription. Sign in as the billing owner to make changes.
If Apple bills you, the Apple Account that made the purchase must manage it in Apple’s subscription settings.
Do we both need to subscribe?
No. Accept the household invitation before buying another plan. If you accidentally paid for two separate households, email hi@myvylo.com with both account email addresses so we can help.
Can another person take over billing?
Contact us to discuss the household and subscription. Removing a member or deleting an account does not transfer ownership.